Privacy policy

Technisches Museum Wien mit Österreichischer Mediathek
Adresse: Webgasse 2a, 1060 Vienna, Austria
Tel.: +43 (0) 1 597 36 69 0
Website: www.mediathek.at
E-Mail: datenschutz@tmw.at
 

Subject of the data privacy statement:
This statement refers to data that becomes known to us when a user visits our website, and provides information about how we handle this data. We do not exchange this data with other companies and/or institutions, whereby the data privacy statement remains limited to your visit to our website.

Personal data and how we use it:
Insofar as it is possible and reasonable, the usage of the services that we offer is permitted without needing to specify personal details, or with the use of anonymized data. However, registration in the form of a customer account allows you to request a ticket for a time-limited, individual activation of a locked recording. The data is saved in our database for the purpose of subsequent processing when you log in. Furthermore, data is automatically saved in our log files, which we receive from your browser (Internet Explorer, Firefox, Google Chrome, Microsoft Edge, Safari, etc.) during your visit. This means that the IP address is known and a cookie is stored on your computer. This cookie guarantees that the order can be processed correctly and, in particular, makes it possible to save your interests so that, during your next visit, we can offer you products that are of particular interest to you without you having to repeat your interests to us.

Contact:
When contacting us, you have the option to send us questions and suggestions. Where you voluntarily send us personal information, e.g. your e-mail address and your name, as part of this, we shall only use this in order to deal with your concern. This data will not be forwarded to or used by third parties without your express consent.

Cookies:
Doubts regarding the cookies that are saved on the visitor's computer arise time and again. These small files serve solely to store information. The sole purpose of the cookie is to save your personal activities and interests so that we can work with them the next time you visit the site. The advantage for you is that, the next time you visit our website, you can immediately see offers that match your interests. This is possible because the cookie stores which products you viewed during your last visit and searches for suitable alternatives or additions as soon as you call up the site.
You can prevent the installation of cookies by setting your browser software appropriately; please note however that, in this case, you will not be able to make full use of the functionality of our website.

Google Analytics terms of use:
This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses cookies, which are text files that are stored on your computer and make it possible to analyze how you use the website. The data generated by the cookie relating to your use of this website (including your IP address) is transmitted to a Google server in the USA, where it is stored. Google uses this data to evaluate your usage of the website, to produce reports on website activity for the website operator, and to perform further services connected to website usage and Internet usage. Google may also transfer this information to third parties where required by law or insofar as third parties process this data on behalf of Google. Under no circumstances will Google link your IP address to other data held by Google. By using this website, you agree that data relating to you and collected by Google may be processed in the aforementioned manner and for the aforementioned purpose. The IP anonymization is activated on this website. You can find further information at www.google.com/intl/de/policies/privacy/partners/
In addition, you can prevent Google from recording the data generated by the cookie and linked to your use of the website (including your IP address), and you can also prevent the processing of this data by Google by downloading and installing the browser plug-in available via the following link: tools.google.com/dlpage/gaoptout.

Newsletter and e-mail marketing:
Visitors who subscribe to our newsletter must provide an e-mail address. This data is forwarded to MBIT GmbH only for the purposes of sending out the newsletter. You can use the "Unsubscribe from newsletter" link in the newsletter to remove yourself from the distribution list at any time.

Social media plug-ins:
We use social media plug-ins from Facebook, Twitter and Google+ on our website. These plug-ins are displayed with a small logo (at the top in the header) and in the lower section of the media player after you click on "Share". As soon as you call up a site that is displaying one of these logos from our website, a link to the server for the respective social media provider is automatically created. The social media service provider therefore receives information about which sites you visit. The Technisches Museum Wien cannot influence which data is transferred to the respective provider in this case. The data is transferred even if you do not click on any of the plug-in symbols. If you are logged into Facebook or Instagram in parallel to your visit to our website, the plug-in can connect your account to the respective social media provider. If you "like" something or leave a comment via the plug-in, the plug-in transfers this information to the social media provider and links it to your existing account with this provider. If you do not consent to this process, you must log out of your social media account before you click on the plug-in, or install an add-on on your end device that blocks social media plug-ins.

Please note that the privacy policies for the respective provider (Facebook, Twitter and Google+) are also used for social media plug-ins.

Conversion tracking:
We use Google AdWords in order to place advertisements and to measure the performance of these advertising measures. We use the conversion tracking from Google AdWords for this. If you click on a Google AdWords advertisement during a Google search and access our website in this way, we can identify which advertising media brought you to our website. In doing so, we do not save any personal data about you. We only receive an ad ID.
You can configure your browser in such a way that it rejects the use of cookies. Alternatively, you can set your browser in such a way that it notifies you before any cookies are stored. Certain services require the use of cookies; if you decide to reject such cookies, certain aspects of these services on our website cannot be provided. The commonly used browsers offer different configuration options. You can find more detailed information about setting your browser and about the options it offers for deactivating cookies in the associated documentation for the browser.

Disclosing the data:
The data that we receive from you shall only be forwarded to third parties in the manner described.

Data protection:
To guarantee data security, your login area is password-protected, meaning that no third parties can access your account or data.
Furthermore, all required technical and organizational measures have been taken to guarantee security when processing your personal data and to protect this data from access by unauthorized third parties.

Login files:
The Technisches Museum Wien mit Österreichische Mediathek saves all website traffic in "server log files". This traffic data is transferred to us from your browser. This involves the following data: Date and time of the visit, name of the site viewed, IP address, the URL from which you accessed our site, the data volume transferred, along with information about your browser (provider and version). We require this information in order to optimize the website's service and eliminate any errors but also to protect the website against attacks, such as DDOS attacks.

Data security:
Our website has an SSL (Secure Socket Layer) certificate. This allows for the encrypted transfer of your personal data.
We have implemented the strictest technical and organizational measures to protect your personal data. Despite all of these precautions, no transfer via the Internet can be regarded as completely secure. Although we meet the legally required security standards, we would like to point out that we cannot guarantee the security of any personal data that is transferred via the Internet.

Your rights:
Personal data is collected, processed and used in accordance with the specifications of the data protection law. As a result of this, you have the right of access by the data subject, right to rectification, erasure, restriction, data portability, withdrawal and objection.
In this case, please contact us with proof of your identity at datenschutz@tmw.at.